Our Core VA & bUSINESS sUPPORT sERVICES

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Virtual Assistant Support

From Email and Diary Management,  Telephone Answering,  Travel Arrangements, KPI & Stage Reports, to general Administrative Support and more...


The only thing we can't do, is bring you your morning coffee!





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Document Creation and Project Documentation

Get the ball rolling! 


It takes time and expertise to create perfect documentation. 

With effective communication and an agreed brief, we'll set to work and create you the perfect piece documentation, from a set of Standard Operating Procedures & Job Descriptions, to Blog Templates, Questionnaires and more!

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Project Management Support

It's not ideal but the truth is, many Project teams are made up of key personnel with other jobs to do - and this can mean stretched resources, missed deadlines and poor communications.


From documentation including Project Plans, Project Briefs and End of Stage Reports, to an active, every day support role.


Whether you need general management of various Projects, wider team management or  every-day direction,  we'll ensure you get the support you need to deliver the benefits of your project on time, in budget and within the agreed scope.  




** Note, out of hours support is available. **

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Dedicated Landline & Call Answering

Many of our customers like that people can contact their VA directly. 


We can provide you with a dedicated landline number and your VA will answer on behalf as you / your company, projecting a constantly professional and approachable image.






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Credit Control

The main reason small businesses fail or cease trading, is due to poor cash-flow. But for many small business owners (including Sole Traders, Consultants and Non-Exec Directors), they realistically do not have the time to do their job whilst chasing unpaid invoices.


We provide effective credit control that keeps the ball rolling, whilst seeking to maintain and build your customer relationships.



Marketing Areas

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Strategy

We'll help you develop a strategic, action plan that encompasses your brand and leverages your USP, to realise your business goals. From a full company wide Marketing Strategy, to individual Product Strategies and basic Social Media Strategy, we've got you covered. 


#BestBit- we won't fill your head with nonsense jargon! 




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Brand Management

Are your team 'on brand'? Do you know your Brand Essence from your Brand Equity? 


From the way you and your team answer the telephone and the post-sale customer service, to the consistency and type of language used on your socials and email templates, we'll work closely with you to develop and manage your BRAND, into what we know it can be.




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Social Media Marketing & Management

We cover both Social Media Marketing and Management. Working closely with you, we'll ensure your message is effectively communicated and your brand is accurately represented in line with your core values, essence and personality! 


We'll work with you to help you understand which are the right platforms to showcase your business, products or services depending on your target demographic.

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Copywriting

Do you have an amazing success story you'd like to showcase to the world? A Case Study could be just the thing for you! 


We'll bring your stories to life with silver tongued wizardry (or you know, some really good copy!) and create blogs and articles that will inspire and inform.